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CXone Expert Awards Site


Nomination Details

The Liaison International Education & Knowledge team has been active in the community since its inception. We have:

  • Strived to ensure at least one member of our team is present for meetups.
  • Actively participated in discussions.
  • Hosted a meetup and demonstrated how we deliver personalized experiences.  
  • Implemented best practices that were learned during sessions.
  • Met separately with other users outside of meetups to expand on our own knowledge and best practices.
  • Provide Expert with a continuous flow of feedback that we think would improve the product’s functionality for all users.

We’re big fans of the product and have also worked with Expert to share our knowledge with other knowledge management professionals who are not yet using the product. We’ve provided our support for the product and our own best practices in press releases statements, case studies, and e-books.



Katie Wedgewood -

Stephen Naso -

Ardan Sharp -

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