Duck Creek has been active in the community since its inception. We have:
- Ensured representation is present for meetups.
- Actively participated in discussions.
- Implemented best practices that were learned during sessions.
- Met separately with other users outside of meetups to expand on our own knowledge and best practices.
- Provide Expert with feedback that we think would improve the product’s functionality for all users.
Duck Creek has relied on the CXone Expert platform for over 14 years and are big advocates of the product. We have worked with Expert to share our knowledge with other knowledge management professionals and look forward to continuing to grow as a community leader.
Jess Van Deren – firstname.lastname@example.org