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CXone Expert Awards Site


Nomination Details

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, Yummly and InSinkErator. In 2022, the company reported approximately $20 billion in annual sales, 61,000 employees and 56 manufacturing and technology research centers.

Global kitchen and laundry appliance company.

Whirlpool was nominated for the metamorphosis aware due to their work of reorganizing their content into a well structured navigation path with troubleshooting assistance to better server their end customers.


Austin Brigham                           Home Services Technology Manager

Vince Marchese Ragona           Senior Analyst – Information Systems

Kate Mummaw                           Senior Analytic – Knowledge Management


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